Q & A

Q: Sometimes when I hit the start/stop hotkey nothing happens, why?

A: This is because the foreground application is running with elevated privileges while ZD Soft Screen Recorder is running with standard privileges by default, so that the hotkey message is not passed to ZD Soft Screen Recorder. To solve this problem, you can right-click on ZD Soft Screen Recorder's desktop icon, choose Run as administrator from the context menu. If you want ZD Soft Screen Recorder to always run as administrator, you may try this:

Run ZD Soft Screen Recorder, select Custom Screen Recording in the wizard (skip this step if not wizard mode), and then:

  1. Open the Misc settings tab.
  2. Check the Run program as administrator option.