Q & A
Q: I got no video recorded, only black screen. How to fix this?
A: Run ZD Soft Screen Recorder, select Custom Screen Recording in the wizard (skip this step if not wizard mode), and then open the Screen settings tab:
- If you are going to record PC game screen or capture video from a media player, please select Capture game screen mode before you start recording.
- If you have tried different capture modes but still no luck, you may check the Compatible mode option, and then try again.