General Questions / SDK Related Questions
- Please send us a message via the online contact form.
- If I buy the software, will the watermark 'www.zdsoft.com' still appear in my videos?
- Is the software license fee one-time cost or yearly cost?
- If I'm not satisfied with the software, can I get a refund?
- I lost my license key. How to get it back?
- My license key doesn't work with the latest download. How to make it work?
- I got no video recorded, only black screen. How to fix this?
- How to change the folder or filename for saving my recordings?
- What's the maximum duration of a recording?
- I got no sound / audio recorded. How to fix this?
- I recorded a web meeting video. In the video I can hear everyone except myself. How to get my voice recorded together?
- Can I record audio only?