ZD Soft Support Center

Welcome to our support center! Have questions about purchasing or using the software? Here you can explore the FAQs (Frequently Asked Questions) to find quick answers to your questions. Can't find answers here? Please email us for further help: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

• What's the difference between the free version and paid version?
  The free trial version is full functional but is locked to expire after 30 days, and a watermark of our website address will be added on every video you record. The paid version never expires and no watermark will be added on video. Paid users are entitled to get FREE technical support and FREE software upgrades.
  
  
• How to upgrade the software to the latest version?
  Paid users are entitled to upgrade the software to the latest version for FREE. Just download and install the new version to replace the old version. All versions recognize the registration key stored in your computer.
  
  
• If I buy a license, can I use it on both my desktop and laptop?
  No, you can't. Each computer installs the software needs a license.
  
  
• I restored my computer system and lost my registration key. How do I get it back?
  Send us an email with your order ID or order email address included so we can locate your order info and resend you your registration key.