Yes, it's free to download the software and try it for free in the following 30 days at most. The free trial version will add a watermark in every recorded video. If you of the software, you will get a license key for unlocking the full version, and then the watermark will no longer appear in newly recorded videos and the software will never expire.
No, it won't. If you have bought a license of the software and activated it on your PC, the watermark won't appear in your recording videos any more.
It's one-time cost for a lifetime license. No monthly / yearly cost.
Yes, you can. We offer a 30-Day Money Back Guarantee to our customers. If for any reason you aren't completely satisfied within the first 30 days, simply ask us and you will get a full refund - no questions asked. No hassle. It's that simple. Enjoy
Instantly, when your payment is complete, our registration system will automatically send you an email with your license key in it. Occasionally the email might go to your SPAM folder mistakenly. So, please also check your SPAM folder if your license key is not arrived in a timely manner. Or you may . Or for help.
No, you won't. Online download is the most efficient way to deliver software to users today. Our software is small and actively updated, the software burned to a DVD / CD will be outdated very soon. So we provide online downloads only. If you need a backup copy, you may burn the software to a DVD / CD yourself.
If you have bought a 1 PC license, the answer is NO. If you have bought a 2 PCs license, the answer is YES. Installing and using the software on the computers beyond the quantity of the license you bought is not allowed.
Yes, you can. On the currently licensed computer (skip this step if it's already gone), open the About dialog from the program tray context menu, click the Deactivate button and confirm the deactivation. And then install the software to the new computer and insert your license key, done! If your license key is not recognized on the new computer, and then try again.
Usually this might happen when recording PC game screen or capturing video from media player, you can:
If you have tried the steps above but still no luck, you can:
To change the output folder:
To change the output filename:
This is because the foreground application is running with elevated privileges while ZD Soft Screen Recorder is running with standard privileges by default, so that the hotkey message is not passed to ZD Soft Screen Recorder. To solve this problem, you can right-click on ZD Soft Screen Recorder's icon on desktop, choose Run as administrator from the context menu. If you want ZD Soft Screen Recorder to always run with elevated privileges, you can:
Click the Settings button in the control panel to open the settings dialog, find the Sound group, and:
Click the Settings button in the control panel to open the settings dialog, find the Sound group, enable both the Source 1 and Source 2 options.
Yes, you can. Click the Settings button in the control panel to open the settings dialog, disable the Video group and enable the Audio group, and then only audio will be recorded.
No, the software doesn't work with a Mac. It's currently for Windows platforms only. Maybe we will implement a Mac version in the future.
First of all, please always download the software from our official website here, or you might get infected downloads. If the same thing still happens to the software you download here, it must be a false positive. You may scan it by uploading it to - a free virus, malware and URL online scanning service. File checking is done with more than 60 antivirus solutions. You will find out our software is truly clean & safe. And then you can feel safe to add our software to your antivirus software's whitelist to unblock it.