End User License Agreement (EULA)
- Definitions
1.1 “Software” means ZD Soft’s screen marking/recording and related desktop software, including any Updates, Upgrades, and Documentation.
1.2 “Device” means a single physical or virtual machine owned or controlled by you.
1.3 “Documentation” means user manuals, help files, and online resources provided by ZD Soft.
1.4 “Update” / “Upgrade”: an Update fixes bugs or makes minor improvements; an Upgrade has material changes or improvements.
1.5 “License Key” means a code or mechanism used to activate the Software.
1.6 “Order” means your purchase, subscription, volume/site/education enrollment, or promotional enrollment record (including free trials or reward programs).
1.7 “Promotions” means time-limited or ongoing free trials, referral or reward activities (including review-video rewards).
1.8 “High-Risk Activities” means uses where failure may lead to death, personal injury, or severe environmental/financial damage (e.g., medical devices, aviation, nuclear facilities). - License Grant & Scope
2.1 Subject to this EULA and your Order, ZD Soft grants you a non-exclusive, non-transferable license to install and use the Software for personal, business, or educational purposes within the license type and quantity purchased or granted. The Software is licensed, not sold.
2.2 License Types (per-Device activation; over-concurrency prohibited).
(a) Perpetual (Per-Device) License. You may activate the Software, using one or more License Keys, on up to the number of Devices stated in the Order at any given time. A License Key may activate multiple Devices, but concurrent activation must never exceed the Order quantity. You may reallocate activations among Devices a reasonable number of times.
(b) Subscription (Per-Device) License. During the subscription term (monthly/annual or as stated in the Order), you may activate up to the number of Devices stated in the Order at any given time; concurrent activation beyond that quantity is prohibited.
(c) Site/Volume/Education (Per-Device) Licenses. If your Order sets a quantity for site/volume/education use, activation is permitted only up to the number of Devices stated in the Order at any given time; concurrent over-activation is prohibited.
2.3 Virtualization/Remote Use. Use in VMs, containers, or via remote desktop counts as a Device activation.
2.4 Technical Enforcement. ZD Soft may implement technical measures to monitor and enforce activation limits.
2.5 ZD Soft reserves all rights not expressly granted. - Restrictions
You shall not: (a) remove or alter notices, trademarks, watermarks, or URLs; (b) reverse engineer, decompile, or disassemble; (c) circumvent technical measures; (d) use cracks or unauthorized License Keys; (e) sell, rent, sublicense, publish, or share License Keys; (f) bundle, redistribute, or make the Software available to third parties except as expressly permitted; (g) interfere with operation or data; (h) use the Software to violate law or infringe third-party rights; (i) exceed licensed quantities or enable unlicensed concurrent use. - Acquisition; Installation
4.1 Obtain the Software only from ZD Soft’s website or authorized distributors.
4.2 Install per Documentation; you may uninstall at any time. - Trials, Beta & Promotions
5.1 Free Trials. ZD Soft may offer time-limited trials with feature limits or watermarks. Upon expiry, features may be limited or disabled unless a paid license is activated.
5.2 Beta/Early Access. Provided “AS IS”, may be unstable, and may be withdrawn at any time.
5.3 Promotions & Rewards (incl. review-video rewards). ZD Soft may operate ongoing or long-term Promotions. ZD Soft may set or change eligibility, procedures, quantities, regions, verification and anti-abuse checks, and rewards (e.g., free subscription). ZD Soft may suspend or terminate a Promotion at any time. You must comply with applicable platform policies, disclose any material connection where legally required, and grant ZD Soft a worldwide, non-exclusive, royalty-free license to use your submitted promotional content solely to administer the Promotion and showcase the Software. Taxes/fees (if any) are your responsibility. Fraud, manipulation, or violations may forfeit rewards. - Updates & Changes (Free Updates/Upgrades Right)
6.1 Free Updates and Upgrades. When ZD Soft releases Updates or Upgrades for the Software, ZD Soft will make them available to licensed users free of additional charge for the same Software product.
6.2 ZD Soft may decide, at its discretion, whether and when to release any Update or Upgrade.
6.3 ZD Soft will not materially degrade paid core features during a valid license term without providing a reasonable alternative or a supported path to revert.
6.4 Older versions may be unsupported on new systems; keep backups before upgrading. - Anti-Piracy & License Verification
To prevent unauthorized use, the Software may, at activation or periodically, transmit hashed Device identifiers, License Key, version, and activation status to ZD Soft for verification and fraud prevention, processed per our Privacy Policy. - User Content & Compliance
8.1 The Software may capture screen content, audio, camera, and files that may contain personal or confidential information. You are solely responsible for obtaining necessary notices/consents and for lawful use.
8.2 Indemnity. You will defend and hold harmless ZD Soft from claims arising out of your content or unlawful use. - Fees, Billing & Pricing
9.1 Perpetual License Fees (One-Time). Perpetual licenses are sold for a one-time license fee per the Order. There is no auto-renewal and no recurring license charge for the perpetual right to use. Optional paid add-ons, cloud services, or support/maintenance plans (if offered) may be sold separately.
9.2 Subscription Renewal Mechanics (Auto or Manual). Depending on the payment platform integrated with your Order, subscriptions may either auto-renew at the then-applicable renewal price unless you cancel before renewal, or require user-initiated renewal at the end of each term. Your Order or account page will state which mechanism applies. Introductory/first-term promotional pricing may apply only to the first term.
9.3 Taxes & Marketplaces. Prices are exclusive of taxes unless stated; you are responsible for applicable taxes. If purchased via a third-party marketplace, its terms may apply.
9.4 Price Changes. We will provide advance notice of material price changes where legally required. - Refunds
10.1 15-Day Unconditional Refund. For purchases made directly from ZD Soft, you may request a full refund within fifteen (15) days of payment (initial or renewal). After a refund, you must stop using and uninstall the Software.
10.2 After day 15, fees are non-refundable unless required by mandatory consumer law. Marketplace purchases follow the marketplace policy.
10.3 For EU/UK consumers: where applicable, you acknowledge that delivery of digital content immediately upon purchase may waive statutory withdrawal rights; mandatory consumer protections prevail in case of conflict. - Support & Maintenance
Support is provided on a commercially reasonable efforts basis during your valid license term; exclusions may include issues caused by third-party environments, hardware faults, or unsupported versions. - Privacy; Marketing Communications
12.1 We process personal data per our Privacy Policy at: https://www.zdsoft.com/privacy-policy.html (or the then-current location).
12.2 Product News Emails. We may send product news, feature updates, tips, and Promotions. You may opt out at any time via the unsubscribe link; service/transactional notices may still be sent. - Third-Party & Open-Source Components
13.1 The Software may include third-party or open-source components.
13.2 Where an open-source license conflicts with this EULA for that component, the open-source license prevails. See our Open-Source Notices at the designated location or appendix. - High-Risk Activities
The Software is not designed for High-Risk Activities. ZD Soft disclaims all liability arising from such use. - Export & Sanctions
You will comply with applicable export control and sanctions laws and represent that you are not a sanctioned party and will not use the Software in embargoed regions. - U.S. Government End Users
The Software is “commercial computer software” as defined in FAR 2.101; rights are provided only as set forth in this EULA. - Feedback
You grant ZD Soft a worldwide, perpetual, irrevocable, royalty-free license to use suggestions or feedback to improve the Software. - Term; Termination; Survival
18.1 This EULA starts upon download, installation, activation, or use.
18.2 We may suspend or terminate your license for material breach. You may terminate by uninstalling and ceasing use.
18.3 Sections relating to ownership, privacy, restrictions, indemnity, governing law, and limitations survive termination. - Disclaimers
Except as required by law, the Software and all services are provided “AS IS” without warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation. - Limitation of Liability
To the maximum extent permitted by law, ZD Soft’s aggregate liability for all claims arising out of or relating to the Software or this EULA is limited to the fees you paid to ZD Soft for the Software in the twelve (12) months preceding the event giving rise to the claim (or USD 100 if you obtained the Software free of charge). ZD Soft is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, data loss, or business interruption). These limitations do not exclude liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded by law. - Force Majeure
Neither party is liable for delays or failures due to events beyond reasonable control (including public health events, natural disasters, war, or acts of government). The affected party will use reasonable efforts to mitigate. - Governing Law & Dispute Resolution (Hong Kong Arbitration)
22.1 Consumers. Mandatory consumer protection laws of your habitual residence prevail where required by law.
22.2 Governing Law. This EULA is governed by the laws of the Hong Kong Special Administrative Region.
22.3 Arbitration. Any dispute arising out of or in connection with this EULA shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The law of this arbitration clause shall be Hong Kong law. The language of the arbitration shall be English. The tribunal shall consist of one (1) arbitrator, unless the parties agree otherwise.
22.4 Interim Relief. Either party may seek interim or conservatory measures from any court of competent jurisdiction. - Miscellaneous
23.1 Changes to EULA. We may update this EULA; for material changes (e.g., liability cap, price model, or core feature rights), we will notify you by website notice or email. Continued use after the effective date constitutes acceptance.
23.2 Assignment. You may not assign this EULA without our consent; we may assign in connection with corporate transactions.
23.3 Severability; Waiver. If any term is unenforceable, the remainder remains in effect. Failure to enforce is not a waiver.
23.4 Entire Agreement. This EULA and the Order/Notices/Policies referenced constitute the entire agreement.
23.5 Language Priority. In case of inconsistency between language versions, for users in Mainland China the Simplified Chinese version controls; otherwise, the English version controls.
Last Updated: 2025-08-22
Company: Shenzhen ZD Soft Co., Ltd. (“ZD Soft”, “we”, “us”, “our”)
Website: https://www.zdsoft.com
Contact: support@zdsoft.com